Where is my order?

  • Orders are processed Monday through Friday.
  • All decals and stencils are print on demand. This means the item isn't normally stocked and we don't print it, until you order it.
  • 3D printing is a precise process, which takes longer to produce and these products are also print on demand. All 3D printed orders, such as bits, can take 3-4 Business weeks to process.
  • Standard orders can take up to 3 business weeks to process.
  • If you have any questions or comments about your order please contact CustomerService@ChapterCustomizer.com
  • If you are dissatisfied with your purchase for any reason please contact us immediately for a refund or replacement.