I received a package, but it wasn’t my order.

We’re so sorry for the mix-up with your order! Please email our Customer Care team by emailing customerservice@chaptercustomizer.com with your order number and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with the stamped initial visible, and a picture of the products you did receive. Please note that all order issues must be reported within 14 days of delivery. We’ll get YOUR order sent out asap!

May 2, 2021