I received the wrong item.

If you receive an incorrect order, we are so sorry for the mix-up! Please contact our Customer Care team by emailing customerservice@chaptercustomizer.com within 14 days of delivery  with your order number and pictures of the following:

  • a picture of the incorrect product
  • and a list of the babies that are missing.

We'll get back to you ASAP!

May 2, 2021